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Services

The following commercial services are offered by Rob Dwyer. If you would like any advice or consultation in these areas please contact Rob by e-mail (radwyer@iinet.net.au) or call 0417 811 392:

Business Process Improvement

  • Identifying Candidate Processes
  • Analysis and Measurement
  • Improving Business Processes
  • Process Automation
  • Documenting Processes

Business Intelligence

  • Systems Process Improvement
  • KPI Planning
  • Data Mining
  • Information Delivery
  • Dashboard and Scorecard development

Knowledge Management 

  • Electronic Document Control
  • Intranet
  • Knowledge System Development

Project Management

  • Project Implementation Planning
  • Project Management
  • Project Management reporting and consultation

IT Administration

  • Purchasing/Tender Management
  • Software Licensing Administration
  • Data & System security
  • Vendor Relationship Management

Risk Management

  • IT Risk Assessment
  • Security Management Plans
  • Risk Minimisations Strategies
  • Disaster Recovery Planning
  • Business Continuity Plan

Change Management

  • Change Planning
  • Change Strategies
  • Delivering Change in complex environments

Strategic Planning 

  • Developing Strategic Plans
  • Business Planning
  • IT Capacity planning
  • Implementing IT Strategies
  • Strategy alignment & agility

Policy Development 

  • Governance Planning
  • Policy Identification and Creation
  • Developing Governance Systems

Performance Analysis 

  • Baselining Performance
  • Identifying Performance measures
  • Creating Continuous Improvement

Internet of Things (IoT) 

  • Harnessing IoT
  • Business Planning for IoT